FAQ

Frequently Asked Questions


We believe that the Local guides who live in their communities are the people who know the area best. All our guides are local, expert, insured and known to us at Activity Days. We are Ireland Specialist Travel Consultants focusing on Cork, Dublin, Belfast and the Wild Atlantic Way. We are based in Blarney, Cork, Ireland and can give you the best local experiences, tailor made to your needs.

We organize the activities with all safety equipment provided and must be worn.

We give you details of the clothing and footwear needed for specific activities, as these may not be provided in the information on the activity.

The correct footwear and clothing are essential for activities. Footwear with a treaded sole and ankle support and walking boots are best.

Clothing should be layered, colorful, warm, windproof, and waterproof, including a hat and gloves. A rucksack, sunscreen, waterproof cover for your phone, tablet device, or camera are all advisable.

 

The cancellation policy for an individual activity varies and is stated at the end of the description of the activity. Some activity is non-refundable, some are refundable up to 7 days or 5 days before an activity. Cancellation with less than 7 or 5 days is non-refundable. You are advised to arrive 15 minutes before departure time for an activity. This will allow for a safety briefing before the trip, putting on safety equipment, and introductions by the guide. If you get lost please phone the guide at once so they can assist you to find the meeting point. We organize meeting points so that cars can park in comfort. It may not be suited to parking a mini-bus or bus and the driver will have to come back to collect the group at a specified point. As many of the activities are for small groups they will depart on time and you will forfeit the money paid and the guide will be paid in full. If you do not intend to attend an activity booked we and the guide would appreciate a phonemail or email to advise of same, so the others booked are not kept waiting. Cancellation due to Weather If an activity has to be canceled due to adverse weather and the guides decide it is not safe we accept their decision. Money for canceled activity will be refunded to the paying card, with a deduction of €5 per person, per activity booked.
Activity Days is committed to a sustainable strong rural community in Ireland. For the Guides, the accommodation providers and transport providers they are the local experts, who are part of the community. The income they receive goes back to the local community, which is why we work with local guide who know the area best. We book accommodation in Bed and Breakfasts, Self-catering properties, Country Houses and Hotels with people we know and trust, so you can too. We provide information for you on the best local pubs, restaurants, music venues and other attractions. All money spent locally in Ireland supports the local community. The B&B owner will serve you locally produced ingredients at breakfast. The pub will serve local beers and have musicians who live in the area. The restaurant may have national awards, but will always use the best local fish, meat and artisan ingredients. The cafe or shop keeper will sell sandwiches made with ingredients from the area. You could say we are focused on the locals in Ireland.
All bookings in the set packages are based on 2 people sharing on those dates given. If you have more than six people we class you as a group. In each of the set packages we can take a maximum of 10 people but we can cater for groups of up to 35 people in tailor made packages of activity or 1 activity. We can customise a package for your specific dates and cater for small groups in a mini-bus.
We charge in Euros which is the local currency. We accept payment via Strip who will do the conversion for you. We also take payments via Splink in Euros. But any international currency can be converted to Euros. We can invoice for a large group, but final payments must be made 2 or more weeks in advance of the trip.
Activity Days works with guides in Cork, Dublin, Belfast & Northern Ireland, as well as the Wild Atlantic Way. If this is outside the area you are enquiring about send a contact form to see if we can help with your requests.
There is no minimum age for the trip but all those taking part in activities must be 10 years or older. All party members between 10-18 years of age must be accompanied by a guardian while participating in activities arranged by us. Each activity has a minimum age restriction and in some cases height restrictions, for the safety of all.

Activities which include walking are graded into five categories based on the fitness level needed for that activity. These are the grades determined by the Irish National Trails Office.

Please confirm you have attained that level of fitness before booking an activity. The fitness level is from 1-5 and answering yes does not automatically exclude a person from the activity, but our Guides must be made aware at time of booking.

LEVEL OF DIFFICULTY

1 Multi Access Flat smooth trail suitable for all people, including those with reduced mobility, wheelchair users, for older people, visually impaired and those on crutches

2 Easy Be able to walk on smooth surfaces, with some gentle slopes and family groups. Footwear must be enclosed outdoor footwear

3 Moderate A reasonable level of fitness is required with walking shoes and clothing. There may be some uphill climbing off road where the ground is rough.

4 Strenuous Physically demanding trails which have some steep climbs for long periods (over 1 hour). A high level of fitness is required as well as specific walking shoes and clothing.

 5 Very Difficult Need to be very fit and a competent mountain walker with experience. The terrain may be variable and rough underfoot.

Activity Days Ireland uses a voucher system for all Guided Activity. This voucher must be handed to the individual guide before the start fo the activity. It is the responsibility of ‘Lead Named Person’ to download the voucher onto paper and hand to the guide. We ask you to sign a form stating that each person in the group is fit enough for the activity. If there are people under 18 with a guardian there is a form to be filled by each parent and haded to the guide as well as a photograph sent to Activity Days Ireland. If a person has an accident, breaks a leg, hurts their back, becomes ill or pregnant before the day or the trip it is the responsibility of the ‘Lead Named person’ to advise Activity Days of this change in fitness level.